Restaurant case studies
Papa Johns case study:
Challenged by the high commission fees charged by food delivery aggregators and audience attachment to discounts, Papa Johns launched the customer-first app to grow long-term value and direct ordering channels. As a result, the app allowed the company to reduce reliance on heavy discounts and still achieve impressive increases in visit frequency, sales, and average check size.
annual sales growth
in 2 years after app launch despite the COVID-crisis
Balance Grille restaurant case study:
After two unsuccessful attempts to create an app, Balance Grille launched the LoyaltyPlant white-label mobile solution with an all-in-one marketing & ordering platform to foster innovation within the company. As a result, a brand-new, engaging, and full-scale customer experience app led to higher visit frequency and now generates 80% of their revenue.
our solution can help your restaurant increase revenue and sales
7 Leaves Cafe case study:
Faced with an issue of fierce competition in the market dominated by large multinational brands, the 7 Leaves Cafe launched a user-friendly app to attract, build a bond, and engage customers beyond the typical transactional relationship. And now, the flagship app with a personalized interface and loyalty program stands out among other brands in the highly competitive coffee & tea market.
increased same-store revenue growth
on average in 8 months after app launch
Sumo Sushi restaurant case study:
In a hyper-competitive market targeted at its core audience, Sumo Sushi & Bento launched a mobile app to increase emotional engagement and loyalty. And by rewarding the best users, sending personalized & relevant messaging, and using other features of the Loyaltyplant platform, the app is now in customers' hands every day.
The Fat Pizza restaurant case study:
Operating as a ghost kitchen, Fat Pizza struggled with high customer acquisition costs and infrequent orders due to no walk-in traffic. In response, they launched a personalized mobile app to enhance customer loyalty and raise brand awareness. This initiative led to a 30% increase in their share of regular customers and a user base of over 200,000 through the app.
Incremental marginal profit from 1 win-back campaign per store
(accounted for food cost and free pizza cost)
L&L Hawaiian Barbecue restaurant case study:
With seasonal declines and a need to increase customer engagement, L&L Hawaiian Barbecue launched a restaurant mobile app with ready-made campaign scenarios and gamification. As a result, the in-app lottery campaign successfully mitigated the 25% seasonal decline, increased order frequency, and fostered emotional loyalty.
Incremental marginal profit per store
during the lottery campaign
brands worldwide
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